​
12 Important POS System Features

1. Split or Multiple Payments

A customer may want to split between cash and credit, pay partially with a gift card, or any other way. XENA POS System makes such checkouts faster with a very easy flow for accepting multiple forms of payment per transaction or splitting payments.

2. Split Bills

Easier than ever. Full service restaurants and bars often have parties of customers who want to split the bill between them. With Xena POS System, easily give each member of a party their own bill with the exact items he/ she ordered and their part of items they shared with others. See how XENA POS System will make your and your customer’s life easier.

3. Inventory Tracking and Counting

To have your business running smoothly, an accurate inventory is a must. Inventory tracking has usually been a major source of headaches for most businesses. Xena POS and Supply Chain System is the aspirin you need. With a fully integrated supply chain built into your POS, including purchasing, stock traceablity, recipes, automatic stock consumption calculations, and much more, it is almost impossible for restaurant operators to make a mistake. Changes made to inventory are automatically synced across the system so employees don’t accidentally sell out of stock items. It will also notify you when a product is getting low so you order in time and don’t accidentally run out of stock losing valuable sales opportunities.

4. Kitchen System

Another very useful POS System feature is a built in Kitchen Display System. It can help improve customer satisfaction, and save staff time keeping your front of house staff focused on engaging with your customers, and avoid having them running back and forth to shout out orders to the kitchen or check if an order is ready. It also reduces mistakes caused by errors of memory or communication. 

Make no mistakes, read more about Reasons to use a Kitchen Display System

5. Store Promotions and Sales

Integrate the discounts easily into your POS System after analysing the product reports. Apply the discount by order or by item. Target the customer group or location you need to push, or limit the promotion to the time of day that’s slow (like happy hours). Offer bundles to encourage customers to try more of your products. There is no need to make permanente price changes to each individual product. Configure the discount the way you see best.

6. Overall Ease of Integration

Xena POS System is built with the latest technology which makes it easy to “talk” to any other system. With its extensive built-in features as well as its ease of integration with third-party software, you can enjoy a huge range of functionality. Accounting software, advanced loyalty programs or coupon systems are a few of lots of software systems that are easy to integrate with Xena POS.

7. Detailed Product Reports

Highlighting what sells best or worst, at any time. Day, week, month or year. This can easily be a guide for store promotions or sales - also, knowing how much to order at any given time. Good product mix reports that allow you to analyse your bestsellers, your most profitable items and your non-performers is an essential POS System feature that will really help you make strategic product decisions.

8. Stock Transfers Between Stores

Inventory can get pretty confusing and frustrating when you have multiple stores - even more if you move a product from one to the other. Xena POS and Supply Chain System’s multistore feature allows you to easily move stock from one to another while keeping track of it all.

9. Returns and Refunds

If a customer asks to return a product, this action should be stress-free for both sides. Your POS System should allow you to accept returns while giving you the options to control staff members who are authorised to do so and also the rules for return durations. 

10. Employee Reporting

Xena POS System can track sales and employee productivity, giving detailed reports that enable you to spot the high performers and the low ones. This is a perfect tool for giving a feedback to your staff and setting performance targets and reward progress.

11. Customer Database and Order History

With a customer database you can check what you regular customers are and aren’t buying. Having this data can be helpful to strategise marketing and merchandising. 

12. Loyalty Program

Go further for your customers and reward them for their loyalty to your restaurant or store. Having a loyalty program is one of the high added value POS System features built into Xena POS which means that everything a customer does is stored together in one database so you can see everything in one place and you can easily let customers collect points and pay with points.

Now that you understood the Benefits of having a POS System, get your XENA POS System now.