An efficient restaurant management system is a key factor in facilitating the management of your restaurant business, enhancing your decision making and generally making your life easier. It allows you to process transactions instantly and also monitor your sales, inventory, employees, and much more from inside or outside your restaurant.

When it comes to decide which restaurant management system is the best option for your business, you should start by considering what’s important to you and what are the areas where your business needs improvements.

Xena POS utilises extensive data to help businesses work faster than ever and it’s been specially designed and built for all types of eateries from food trucks to fine dining restaurants and caterers, going a long way in making sure that all your operations are running smoothly.

So what are the qualities that make Xena POS the best restaurant management system you can have?

Intuitive

Xena POS is fast to learn and easy to use every day, for both the front-of-house and back-of-house users making it a truly simple end to end restaurant management system. With intuitive navigation buttons, you and your employees won’t take more than a day to understand the flow of sales, management and reporting and feel as if you’ve been using it forever. 

Flexible payments

Accept any type of currency and payment method (cash, Visa, Mastercard or other credit card). You can even create your own custom prepaid cards or gift cards, or offer credit to your employees and customers while tracking all the transactions.

Xena POS allows you to easily split the check amongst customers on the same table and offer each guest an individual check making it easier and more convenient for them to pay, each with the payment method of their choice.

Smart inventory management

With Xena restaurant management system you can manage your inventory including as many central warehouses, central kitchens, and branch warehouses as your operation needs. Assign items to the different warehouses, transfer goods between your warehouses and order/ receive from external vendors. 

Xena POS's multi-tier ingredient levels means you can create ingredients and designate variants for each, allowing you to track your receivables and stocks by brand and pack size. You can also manufacture some ingredients and keep track of their consumption in other recipes through Xena's work-in-process feature.

Check out how Xena’s Supply Chain can help you track stocks and control costs

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Customer relationship management 

Xena POS with its built in CRM system and Loyalty Program allows you to keep detailed customer profiles, with both home and office delivery address details, and maintain a full history of each customer's orders, and also to reward your customers for their loyalty to your restaurant. 

Having a loyalty program built into Xena restaurant management system means that all your customers’ transactions are stored together in one place, so you can see everything and make decisions based on a complete view of each customer’s history. It also means customers can collect points and pay with points for products, which they love to do!

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See how Xena’s built in CRM can help you have more happy customers

Marketing

Xena restaurant management system allows you not only to have access to detailed reports that will provide you the necessary information to understand your customers, but also gives you the tools to satisfy their needs with resourceful campaigns.

In a few minutes, you will be able to easily create campaigns like: happy-hours, buy-one-get-one (BOGO), discounts in general or for a limited time, bundle promotions, gifts and customize it by date, geography, customer group, order value, specific menu items and lots of other parameters.

Detailed reports allow you to dig deep and analyse which products, branches, promotions, staff members are the top performers and which are underperforming. So you can target your promotions by branch, customer group, dish and much more. You can track which promotions customers are engaging with, and you can create new strategies to get a bigger share of wallet.

Check out how Xena POS can help your business prosper.

Employee management 

With Xena POS you can customize your employee roles and permissions and create unlimited individual employee login details so you can track transactions per employee. Or enhance security even more by creating and assigning swipe cards for each user.

Reward employees by giving them discounts on their purchases in your establishment. Xena restaurant management system allows you to create multiple employee discount groups and easily allocate employees to their designated discount level.

Reporting

Xena POS gives you access to unprecedented levels of analysis. You can view your business results by enterprise, chain, or branch, by sales value or by product mix. Dig down further into results by station or cashier. Xena restaurant management system offers you a flexible reporting configurator with hundreds of report combinations, so you can analyze your business by any metric that you choose.

See how Xena Enterprise POS can help you manage a chain of locations.

Table and Menu management

Xena POS allows you to configure your menu items into groups in various ways to accommodate your various business needs. Decide which groups and items to display in each branch and on each POS within the branch.

You can record orders by seat, split bills amongst seats, transfer checks to other tables, cash out some seats and leave others pending, and many other features, which allows you to serve your customers exactly as and when they need.

Check out Why You Should Use a Restaurant Kitchen Display System

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Order and delivery management

Managing your delivery orders is easier than ever with Xena POS. Manage multiple orders and deliveries, with extensive customer profiles, full visibility of order status, apply different service charges automatically by delivery area and manage driver accounts. Satisfy your customers and control your cash.

Integrating front of house and back of house operations into a single system, Xena POS has all the features necessary to improve your transactions and take your business to a new level.

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Go further with your restaurant management system!