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POS System BEGINNERS GUIDE

What is the meaning of POS System?

POS is an abbreviation for 'point of sale’. The Point of Sale is where your product ownership is passed from the seller to the customer.

What does a POS, or point of sale system do?

A POS, or point of sale system, is the system you use to record a sale to a customer - simply put, it records the exchange of goods and services for payment at your store. It can help reduce your paperwork, track inventory and market to your customers.

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What is a POS transaction?

Simplify, every time a customer makes a purchase at your store, they're completing a point of sale transaction.

What is meant by POS payment?

The moment when a customer makes a payment in exchange for goods and services and the transaction is finalised.

Which forms of payment can be used?

Any form of payment can be used, including debit or credit cards, cash, mobile payments, and even accumulated loyalty points.

Why is having a POS System important?

Having such a system allows your staff to focus their attention on the customer, as well as the physical preparation and sale of products, making your life easier and your customer engagement better.

Why does a restaurant need a POS System?

Modern point of sale systems allow restaurant owners to track sales, cash and other payment types, cost of gods sold,  stock movement, customer behaviour, staff behaviour, and much more. Having such a system can help simplify your accounting enormously.

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Why use a Kitchen Display System in your restaurant?

Equipping your staff with the right tools, that improve the communication between the front-of-house and the back-of-house, is the most effective way to make sure you serve your customers exactly what they ordered and keep your customers satisfied.

What is the best POS System?

The best system for you is the one that will allow you to properly configure all types of products you sell, control employee actions through permissions, automatically tracks your costs accurately, maintains records by customer and gives you flexible reporting and analytics to support your decision making. Xena POS has all this and more. Check out why Xena is the perfect POS system for your food business.

What are the most important features of a POS System?

• Inventory Management and Counts
• Low-Stock Notifications
• Detailed Product Reports
• Custom Promotions
• Stock Transfers between Stores
• Employee Reporting
• Custom Roles and Permissions
• Individual User Accounts
• Customer Database and Order History
• Returns, Store Credit, and Refunds
• Split or Multiple Payments
• Sleek or Mobile Registers
• Overall Ease of Integration

Does a POS system need Internet?

Many web based point of sale systems do need Internet, some or most of the time, so you'll probably need a router, modem and associated cables to get online. The best modern ones run natively on your browser while also syncing to the cloud so you can access your data from anywhere and have the security of off-site data storage and backup.

What types of POS Systems are available?

• Mobile Point-of-Sale
• Tablet POS
• Terminal POS
• Online Point-of-Sale
• Self-Service Kiosk POS

What is the purpose of using an integrated POS and Supply Chain System?

A system which integrates sales and inventory data information makes record-keeping, cost analysis and accounting much simpler and less time consuming. You will be able to get all the data you need directly from your system and eliminate manual calculations and settlements. POS and Supply Chain systems reduce, in a huge way, the effort required to do inventory and other repetitive paperwork.

What are the key advantages of having a POS System?

Simply, it lets you analyse business results in different ways. Such as by items sold, promotions, time periods, sales clerk, or even by branch if you have more than one. This helps you make more informed decisions. Other  benefits of having a point of sale system include:

• Order Accuracy
• Flexible Payment Methods
• Stock Control
• Cost of Goods Sold Analysis
• Employee Behaviour Visibility
• Easier book-keeping
• Branded Receipts

How do I get a POS System?

Xena is a great POS, CRM and Supply Chain system tailored for the needs of all types of restaurateurs and food service businesses. Read more about what Xena POS can do for your food business, or request a demo now. You can also chat to us via the what's app button below on the right.​​​​​​